Skip to main content
2026 Prospectus
The Healthcare ExecutiveExecutive News

World Cup surge planning: what host-city hospitals are doing now

With the World Cup under way and 78 matches set for 11 U.S. host cities, hospitals in those markets are running a multi-week surge plan built around heat, crowds, infection risk and unfamiliar patients.

World Cup surge planning: what host-city hospitals are doing now

Executive takeaway

Any system near a host city, or along a fan travel corridor, should have match-day staffing, a regional coordination call and a clear plan for uninsured international patients in place now.

Article

The scale of the event

The tournament that opened June 11 spans the United States, Canada and Mexico, with 48 national teams and 104 matches. The U.S. hosts 78 of them, including every game from the quarterfinals on, in Atlanta, Boston, Dallas, Houston, Kansas City, Los Angeles, Miami, New York/New Jersey, Philadelphia, the San Francisco Bay Area and Seattle. In Kansas City alone, organizers expect up to 650,000 visitors, and local providers have planned for a 6% to 8% rise in patient traffic.

What hospitals are planning for

Most of the expected volume is ordinary: minor injuries, heat illness and crowd-related complaints. Kansas City’s University Health added emergency department ice storage for heat cases, and leaders there have flagged match-day traffic as a risk to ambulance response times. Planners are also preparing for mass casualty events, cyberattacks and decontamination scenarios. Memorial Hermann in Houston has run tabletop and full-scale drills shaped around tournament scenarios.

Infectious disease is the other focus. The U.S. has recorded more than 2,000 measles cases this year, and infection specialists worry about visitors from countries with lower vaccination rates. Dengue is a concern in southern host cities during mosquito season. The Ebola outbreak in Central Africa has drawn attention, but experts describe the direct operational risk to U.S. hospitals as low.

Capacity moves already in place

  • Overflow space. Medical City Healthcare set up emergency medical tents at its Arlington and Frisco hospitals for non-life-threatening surges.
  • Staffing. St. Luke’s in Kansas City is doubling medical staff at four urgent care sites, and area hospitals have added match-day shifts.
  • Command structure. HCA Healthcare, present in seven host cities, is running a systemwide command center. Kansas City systems began a daily coordination call that runs through the tournament.
  • Surveillance. Georgetown University and MedStar Health launched a health security operations center on June 1 that blends wastewater, hospitalization and traveler data.

The patient experience and payment gap

Many visitors come from single-payer countries and may not know the cost difference between urgent care and an emergency department. Hospitals have added interpreters, multilingual signage and cash-pay urgent care options. Some uninsured international patients will still leave with unpaid bills. University Health’s CEO expects that volume to be small next to the hospital’s usual uninsured load, and it remains unclear whether FEMA’s World Cup grants to host cities can offset any of it.

For executives, the exercise is also a rehearsal. The command centers, regional calls and surge staffing built for this tournament are the same tools a system needs for its next disaster, and leaders should capture what works before the final whistle.

Archive entry for Jun 12, 2026, added Nov. 11, 2026.

Sources

Quarterly Brief

Get the Quarterly Brief by email.

A practical executive agenda for hospital and health system leaders, four times a year.

Sent by The Healthcare Executive. Unsubscribe at any time. See our Privacy Policy.