Marketing and Money: Linking New Products, Services and ROI in Healthcare
Course Feature
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Course Code Not offered for this course
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Duration 1.5 Hours
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Course Type Short Course
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Classes Days One Day Class
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Campus Graham Hospital, Canton, Illinois, United States
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Min Qualifications Open To Healthcare Professionals
COURSE RELATED MATERIALS
Class Description
When developing new products and services, healthcare professionals must have a comprehensive understanding of their consumers – their needs, values, and communication preferences. Accordingly, a well thought out marketing strategy is vital to the success of your organization. To stay competitive, you must also continuously measure effectiveness and make appropriate adjustments. Join the Central Illinois American College of Healthcare Executives and David Adcock, Jim Brown, James Farrell, and Gene Vogelgsang for this 90-minute presentation, including Q&A, to Marketing and Money strategies to thrive in an competitive industry.
With this webinar, you will gain insight and tactics to:
- The importance of marketing – building awareness, influence consumers decision making
- The impact of the marketing strategic on the bottom line
- The role of senior executives – resource allocation and prioritization, serve as liaison between administration and marketing staff.
- How to ascertain the need for new products and services and why these needs are currently unmet.
- How to ascertain the need for new products and services
- What tools are needed to evaluate the size of potential market
- What are the key criteria in determining the viability of a new product of service line
- Why a thorough competitive analysis is a critical component
- Conduct an internal audit / environmental scan – current products / services, consumer characteristics and utilization patterns
- Identify and prioritize strategies, goals, objective and actions
- Develop an implementation matrix for each action – list required resources
- Identify report card metrics / measurement tools and protocol
Facilitators:
David Adcock, FACHE, MHA, President, Long View Consulting, LLC
Jim Brown, MBA, Partner, Hippo
James Farrell, MBA, Sr. VP Marketing & Communications, OSF Healthcare System
Gene Vogelgesang, B.J., Public Relations Director, Illinois Valley Community Hospital
Organizations:
Central Illinois Chapter of ACHE
Long View Consulting, LLC
Hippo
OSF Healthcare System
Illinois Valley Community Hospital