
Health Observance | August 2026
Gastroparesis Awareness Month 2026
Make an invisible pathway failure visible to leadership by connecting diagnostic standardization, nutrition and medication safety, multidisciplinary care, navigation, dignity, and durable follow-through.
Make an invisible pathway failure visible to leadership
Gastroparesis Awareness Month gives hospital and health-system leaders a focused opportunity to examine what happens when persistent symptoms meet a fragmented care system. The executive issue is larger than awareness of a digestive disorder. It is whether the organization can recognize a complex presentation, complete an appropriate diagnostic route, identify nutrition and medication risks, coordinate care across settings, and close the loop with the patient.
Gastroparesis is defined by symptoms and objectively delayed gastric emptying in the absence of mechanical obstruction. Symptoms alone do not establish the diagnosis. They can overlap with other upper gastrointestinal conditions, which makes disciplined evaluation and standardized testing especially important. Current reviews and guidance place objective assessment, nutrition support, medication review, and patient-specific treatment decisions within the same care continuum. [1], [18]
That continuum often crosses primary care, gastroenterology, endocrinology, emergency medicine, hospital medicine, nursing, pharmacy, dietetics, behavioral health, dentistry, diagnostic imaging, surgery, and scheduling. When each group manages only its own encounter, a patient may receive repeated work without a completed route. When the system assigns ownership across the full journey, the same observance can become a practical test of access, coordination, trust, and accountability.
The boardroom question is therefore straightforward: Can the health system show that a person who enters with persistent symptoms reaches a defined next step, receives a communicated result and plan, and has a named owner for follow-through?
This observance gives healthcare executives an opportunity to reduce diagnostic delay, prevent avoidable nutrition and medication harm, and improve continuity by building one accountable gastroparesis pathway across ambulatory, emergency, inpatient, and specialty care.
This article offers organizational guidance for healthcare leaders. It does not provide individual medical advice, recommend a specific treatment, or replace patient-specific judgment by qualified clinicians.
The leadership signal in the current evidence
The 2026 evidence strengthens several messages for executives. First, gastroparesis should not be reduced to a symptom label. A contemporary review describes diagnosis as a combination of compatible symptoms, objectively delayed gastric emptying, and exclusion of obstruction. It also shows why leaders should view the condition through a system lens: causes and care considerations may involve diabetes, prior surgery, medication exposure, nutrition, and selected procedures. [1]
Second, the evidence base does not support a uniform care recipe. A 2026 scoping review of dietary management for nondiabetic gastroparesis screened more than 6,000 records but included only 13 studies, most of them observational. Intervention definitions and diagnostic certainty varied, and quality-of-life assessment was uncommon. [2] A prior systematic review found only six adult dietary-intervention studies, involving a small total sample and heterogeneous approaches. [16] These limits do not make nutrition care optional. They argue for access to trained professionals, individualized assessment, and honest communication about uncertainty.
Third, medication safety belongs inside the diagnostic route. A large observational study of glucagon-like peptide-1 receptor agonists in people with type 2 diabetes found gastrointestinal safety signals that support careful medication reconciliation when delayed gastric emptying is being considered. The design cannot prove that a medicine caused an individual patient's condition, and it should never be used as a reason for a public-facing start-or-stop instruction. [3] For executives, the operating implication is to make medication review a required handoff to a qualified prescriber or pharmacist rather than an informal afterthought.
Fourth, outcomes extend beyond a test result or symptom score. A 2026 cross-sectional study linked fatigue, cognitive complaints described as brain fog, psychological distress, and quality of life in a self-selected online sample. The study cannot establish prevalence or causation, but it reinforces the need for service designs that ask what symptoms mean for participation in work, school, caregiving, and daily life. [5] Research on oral health and patient stigma adds other domains that a narrow gastrointestinal encounter may miss. [11], [19]
Fifth, the research landscape itself requires transparency. A review of registered gastroparesis studies found variation in study characteristics and limitations in registry completeness and status reporting. A registered study is not the same as a published result, and a published association is not proof of universal benefit. [6] Executive communication should therefore distinguish established pathway standards from areas where evidence is limited or still being tested.
These findings point toward an operating model built on four disciplines: complete the diagnostic route, detect risk early, coordinate handoffs, and measure resolution. Awareness can introduce the issue, but only an operating model can determine whether a patient reaches usable care.
Figure 1. Comparative evidence figure
The 2026 nondiabetic gastroparesis diet review was dominated by observational studies
Source and denominator: n = 13 studies included after 6,212 records were screened: 2 small randomized trials and 11 observational studies. Fagan et al. reviewed dietary management evidence for adults with confirmed or possible nondiabetic gastroparesis. Evidence: [2]
Evidence boundary: Study-design composition does not measure treatment effectiveness or quality. The review excluded diabetic gastroparesis and found heterogeneous definitions and limited outcomes.
Make diagnostic standardization an operating system
The diagnostic challenge begins with overlap. In a tertiary-center study of adults with upper gastrointestinal symptoms, delayed gastric emptying was present in only a subset of people with gastroparesis-like symptoms. The study excluded diabetes and prior abdominal surgery and used a center-specific threshold, so its findings should not be generalized to every population. Its central operational lesson remains useful: symptoms may trigger evaluation, but they should not become a diagnosis by default. [14]
Primary-care registry data provide a second signal. A large Belgian study found differences between coded diagnoses in primary care and estimates derived through other approaches. Because the study combined functional dyspepsia and gastroparesis codes and could not capture people who never sought care, it does not provide a transferable US prevalence estimate. It does, however, support an audit question: Where between first presentation, referral, testing, and result communication does the route stop? [12]
A standardized system does not mean forcing every patient through an identical sequence. It means defining the decision points, minimum documentation, accountable owner, and acceptable variation. The current review and guideline support a pathway in which clinicians assess symptoms and differential diagnoses, exclude mechanical obstruction, use objective gastric-emptying testing when appropriate, and integrate results into a patient-specific plan. Four-hour gastric-emptying scintigraphy is described as the criterion-standard route in current guidance, while local protocols still need qualified oversight, consistent preparation, and clear interpretation. [1], [18]
Leaders should ask the medical staff and operational teams to specify the complete route:
- Which symptom patterns or clinical concerns prompt further evaluation?
- Who reconciles medications that may affect gastric emptying or test interpretation?
- How is obstruction excluded, and how is that step documented?
- Which testing protocol is used, who maintains it, and how are preparation instructions made accessible?
- What happens when a scheduled test is not completed?
- Who communicates the result, explains what it does and does not show, and assigns the next step?
- How are patients with severe nutrition, hydration, glycemic, or acute-care concerns escalated while evaluation continues?
The route should be visible in order entry, referral guidance, scheduling workflows, patient instructions, and result queues. Standardization fails if it exists only in a committee document. A patient-facing instruction that is hard to understand, inaccessible to a person with a disability, unavailable in the needed language, or disconnected from transportation realities can undermine an otherwise sound test protocol.
Closed-loop management is as important as test completion. A completed study without documented interpretation, result communication, and next-step ownership is not a completed diagnostic route. The system should be able to identify ordered tests that were never scheduled, scheduled tests that were not completed, completed tests without communicated results, and results without a documented plan.
The organization also needs a route for uncertainty. A negative or inconclusive result does not mean a patient's symptoms are unimportant, and it should not end communication. Because gastroparesis-like symptoms overlap with other conditions, the pathway should return the patient to an accountable clinician who can explain the result and guide the next appropriate evaluation. [14], [18] This is both a clinical and trust standard.
Figure 2. Implementation framework
Closed-loop route from persistent symptoms to a communicated plan
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Recognize persistent symptoms
Capture symptom pattern, nutrition risk, hydration, glycemic context, and medication exposure.
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Review the differential
Evaluate competing explanations and medicines that may affect gastric emptying.
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Exclude obstruction
Complete the clinically appropriate assessment before labeling delayed emptying.
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Use standardized testing
Prepare, perform, and interpret objective gastric-emptying testing consistently when indicated.
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Communicate the result
Explain what the finding does and does not establish, then document the next step.
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Assign follow-through
Name the owner for nutrition, medication, specialty, and escalation needs.
Source and denominator: Not applicable; this is a qualitative implementation framework. The pathway synthesizes current review, diagnostic, and guideline evidence. Evidence: [1], [10], [14], [18]
Evidence boundary: Symptoms alone do not establish gastroparesis. The figure does not replace patient-specific evaluation, clinical judgment, or local testing protocols.
Build nutrition, hydration, glycemic, and medication safety into the first response
Nutrition risk should not wait until a procedure is being considered. Gastroparesis can affect food tolerance, hydration, weight, glucose management, and the ability to follow a usual medication routine. The 2026 scoping review and 2022 systematic review both show that dietary evidence is limited, heterogeneous, and not sufficient to justify one public meal plan for everyone. [2], [16] The executive response is not a generic handout. It is timely access to assessment, clear escalation criteria, and follow-up that can detect worsening risk.
An effective first response can include a defined nutrition-risk screen, hydration review, weight history, relevant laboratory or clinical assessment as determined by clinicians, and referral criteria for a registered dietitian with suitable expertise. The system should state who acts on the screen and within what interval. It should also define how urgent needs reach the appropriate clinician when routine specialty capacity is constrained.
Severe refractory disease illustrates why early detection matters. A retrospective surgical-practice review described patients who received jejunostomy tubes for severe malnutrition and followed oral-intake outcomes over one year. This was a highly selected population treated across a long period, without randomized comparison. It cannot determine what an individual patient should receive. [8] It can, however, remind leaders that unresolved nutrition failure may lead to prolonged, complex care. A pathway should identify deterioration before the only visible option is an emergency encounter or procedural escalation.
Nutrition governance also needs safeguards against unintended harm. Restrictive eating advice can create confusion, cost, and social burden, particularly when the evidence does not support a universal approach. The 2026 review found that included studies rarely assessed diet-related quality of life and did not examine disordered eating. [2] That gap supports screening and referral practices that distinguish symptom-driven restriction, nutrition risk, and other concerns without making assumptions about a patient's behavior or intent. The related organizational lesson is to coordinate digestive-health and eating-disorder expertise when the presentation warrants it.
Hydration and glycemic concerns need explicit ownership. For patients with diabetes, gastric emptying, food intake, glucose patterns, and medication management can interact. A 2025 prospective study in one Cairo university diabetes clinic used symptom screening, scintigraphy, and short follow-up in a small cohort. Its size and setting limit transferability, but it demonstrates the value of defining what a symptom screen triggers and how an objective result returns to the diabetes-care plan. [7] Endocrinology and gastroenterology should not operate as separate endpoints when the patient needs one coordinated route.
Medication reconciliation should be built into each relevant transition: referral, diagnostic preparation, emergency or inpatient admission, discharge, and specialty follow-up. Current review and guideline sources describe medication considerations as part of diagnosis and management. [1], [18] The large 2026 observational study of glucagon-like peptide-1 receptor agonists adds a contemporary safety signal but cannot prove individual causation. [3] The operational standard should therefore be a documented, clinician-led review with a clear escalation channel. Public materials should never tell readers to stop, delay, or change a medicine on their own.
Oral health is another often-unseen need. A survey of 434 participants recruited through a gastroparesis social-media forum reported oral-health symptoms, care use, and education gaps. Self-report, convenience recruitment, and the lack of clinical dental examinations limit the findings. [11] Even with those limits, the study supports a simple pathway question: When repeated vomiting, dietary restriction, dryness, or other concerns raise an oral-health issue, can the patient receive education and an appropriate dental referral?
For leadership, the first-response bundle is not a treatment protocol. It is a reliability standard. Each qualifying encounter should make nutrition, hydration, glycemic, medication, and oral-health needs visible to the right professional, with escalation based on patient-specific assessment.
Build multidisciplinary care around the patient
Gastroparesis exposes the cost of specialty silos. A patient may need primary-care recognition, gastroenterology evaluation, diagnostic testing, diabetes management, nutrition support, pharmacy review, acute-care treatment, behavioral-health support, dental care, or procedural consultation. A clinical overview and current guidance both describe care that spans these functions. [10], [18] The executive task is to turn a list of disciplines into a coordinated service.
Coordination starts with role clarity. Primary care may recognize persistent symptoms and maintain continuity. Gastroenterology may lead diagnostic evaluation and selected treatment decisions. Nuclear medicine or another diagnostic service may own test protocol and quality. Nursing may provide education, symptom assessment, and navigation. Pharmacy may review medication exposure, interactions, formulation concerns, and safe escalation to prescribers. Dietetics may assess nutrition risk and help shape an individualized plan. Endocrinology may coordinate diabetes management. Behavioral health can address distress without recasting physical symptoms as psychological. Dentistry can respond to oral-health needs. Emergency and hospital teams can stabilize acute concerns and connect the patient back to longitudinal care.
No role list is complete without a named coordinator. The coordinator does not need to make every clinical decision. The role needs authority to see the route, identify an incomplete handoff, contact the responsible team, and tell the patient what happens next. Depending on local resources, the work may sit with an ambulatory nurse, referral coordinator, navigator, advanced-practice clinician, or team-based inbox. The title matters less than the accountability.
Leaders should protect capacity for this work. Navigation cannot be treated as invisible labor added to an already full clinical day. The pathway needs staffing assumptions, coverage during absence, response-time expectations, and escalation rules. It also needs interoperability across scheduling, referrals, diagnostic results, pharmacy information, discharge workflows, and patient messaging.
Multidisciplinary review should be proportionate. Not every case requires a conference. A defined trigger can route unresolved, high-risk, or refractory cases to a coordinated review. The goal is to prevent sequential, disconnected referrals in which each service restarts the history and no one integrates the decisions. For selected refractory care, observational studies of procedures show why outcomes should be reviewed across symptom, nutrition, glycemic, emergency-use, and hospitalization domains rather than through one measure alone. [4], [8] Those studies do not establish universal treatment effects. They support broader follow-through.

Design access and navigation for continuity
Access is not achieved when a referral is placed. It is achieved when the patient reaches an appropriate service, can prepare for and complete testing, receives a result, and knows the next step. That sequence requires leaders to examine capacity and friction at each handoff.
The access audit should include referral criteria, specialist wait time, diagnostic scheduling, preparation instructions, transportation, benefit design, prior authorization, language access, disability accommodations, digital access, and missed-appointment follow-up. It should also examine whether geography forces patients to make repeated trips that could be combined or supported through local partnerships.
Telehealth can support selected follow-up, education, caregiver participation by patient choice, and continuity across distance. It cannot substitute for every examination or objective test. The operating question is where remote contact adds value without creating a digital barrier. A video visit that depends on broadband, a compatible device, privacy, technical confidence, and portal access may exclude the people it was intended to help. Telephone, in-person, interpreter-supported, and accessible alternatives should remain part of the design.
Navigation should begin before the referral disappears into a queue. A closed-loop process can confirm receipt, assess whether required records are present, communicate the expected next step, and identify people whose symptoms or nutrition concerns require a different level of review. After testing, the same route should notify the accountable team, track result communication, and schedule follow-up when indicated.
Caregiver participation should be invited according to patient preference, not assumed. Some patients rely on family or other support for transportation, symptom history, food preparation, medication organization, or communication across encounters. Others may not have that support or may not want it involved. The pathway should work for both circumstances.
Continuity is especially important because utilization may remain elevated well beyond the diagnostic encounter. A US claims analysis found greater healthcare use and cost during the first three years after gastroparesis diagnosis in matched diabetic and idiopathic cohorts. Claims data cannot show symptom severity, testing quality, patient experience, or whether each service was appropriate. [15] The study still challenges a short-term view of success. A completed visit is not enough if the patient returns to the same unresolved cycle.
Real-world data from a large Israeli health organization similarly associated gastroparesis case definitions with greater hospital and emergency use. The single-system, cross-sectional design and local care context limit transferability. [13] For leaders, the message is to build a usable ambulatory destination after diagnosis and after acute care, then assess whether people actually reach it.

Treat emergency and hospital use as a pathway signal
Emergency departments and inpatient units will continue to care for people with acute symptoms, dehydration, glycemic concerns, pain, vomiting, or other needs that require prompt assessment. The executive opportunity is not to label those encounters as inappropriate. It is to learn whether the longitudinal pathway failed before arrival and whether discharge returns the patient to accountable care.
National inpatient analyses show that gastroparesis hospitalizations span age groups and differ across demographic and clinical categories. Admission-level administrative data cannot measure community prevalence, access before admission, or causal pathways. [17] These data should prompt stratified local review rather than an average-patient model.
Another national inpatient analysis found that hospitalizations with documented mood disorders were associated with greater complexity and longer stays. Administrative codes cannot establish whether psychiatric factors caused symptoms or resource use, and the study does not justify attributing physical symptoms to mental health conditions. [9] The proper response is respectful psychosocial assessment and coordinated support, not diagnostic dismissal.
An acute-care pathway should help emergency and hospital teams see relevant prior testing, recent medication review, nutrition concerns, and the accountable outpatient team. It should reduce repeated history taking and duplicative work when safe, while preserving clinician judgment for a new or changed presentation. Standardized discharge elements can include a reconciled medication list, a documented nutrition or hydration concern when present, a named follow-up service, an appointment or outreach task when possible, and clear patient-specific return instructions from the treating team.
Hospitals should review repeat use as a learning signal. A case review can ask whether the patient lacked access to specialty care, could not complete testing, did not receive a result, could not obtain a prescribed therapy, experienced an unclear transition, or faced transportation, communication, or benefit barriers. These questions are more useful than assuming a motivation for the encounter.
For selected patients with refractory disease, observational procedural studies report outcomes across longer follow-up periods. A 2026 multicenter electronic-health-record cohort examined surgical therapy among adults with concurrent diabetes and gastroparesis, using propensity matching but retaining the limits of nonrandomized treatment selection. [4] A separate study described jejunostomy outcomes in a highly selected population with severe malnutrition. [8] These sources support careful multidisciplinary review and domain-based follow-up. They do not support a universal procedural pathway.
The acute-care scorecard should connect to the ambulatory scorecard. Emergency and inpatient teams can report whether follow-up was assigned and completed, while ambulatory teams can report whether post-discharge contact resolved the intended handoff. The shared measure is continuity, not ownership of a single encounter.
Make equity, dignity, and trust measurable
Equity work in gastroparesis begins with disciplined questions. National hospitalization data show differences by age, sex, race, and diabetic etiology, while an older inpatient analysis found variation in the use of two procedural categories by race, payer, and hospital characteristics. [17], [20] These administrative studies cannot determine appropriateness, individual preference, clinical severity, discrimination, or causation. They should be treated as audit signals.
A local equity review can examine the pathway at each step: recognition, referral acceptance, time to consultation, time to testing, test completion, result communication, dietitian access, post-discharge follow-up, and selected procedural evaluation. Results should be stratified where data quality and privacy permit by age, sex, race and ethnicity, preferred language, disability, payer, geography, site, and referral source. The organization should validate definitions and sample sizes before setting targets or drawing conclusions.
Leaders should also examine access conditions that are not fully captured in a claims record. Preparation for gastric-emptying testing may require understandable instructions, medication questions, time away from work, transportation, and a visit to a capable facility. Nutrition care may be limited by coverage, local workforce, food cost, or the absence of a clinician familiar with the condition. Digital follow-up may be constrained by technology, privacy, or language. A pathway that works only for people with flexible schedules, reliable transportation, and high digital confidence is not a reliable pathway.
Stigma is another access barrier. Qualitative interviews with 23 patients described dismissal, blame, and invisible-disease bias in healthcare and personal settings. The sample was small and mostly White and female, so the themes should not be presented as prevalence estimates for all patients. [19] They do show why trust should be measured at the point of care.
Communication training can help teams avoid several harmful shortcuts: assuming symptoms are exaggerated because findings are not yet complete, attributing physical symptoms to psychiatric diagnoses, treating weight or food choices as evidence of blame, or interpreting repeated visits as a character flaw. Respectful uncertainty sounds different. It acknowledges the symptoms, explains what is known and not yet known, names the next step, and provides an owner.
Trust should appear in the scorecard through questions that are specific enough to act on. Did the patient feel listened to? Did the team explain why a test or referral was recommended? Did the patient know whom to contact? Was the plan available in the preferred language and format? Did the patient experience dismissal or blame? These measures can reveal failures that a scheduling dashboard cannot.
An equity review should include patient and community participation. People living with gastroparesis can identify confusing instructions, burdensome sequences, language that feels dismissive, and gaps between a clinical plan and daily life. Compensation, accessible participation, and clear boundaries help make that input meaningful rather than symbolic.
Figure 3. Cause-and-effect diagram
Where the diagnostic and continuity route can stall
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Recognition
Persistent symptoms are treated as isolated episodes without longitudinal review.
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Referral
The destination, acceptance criteria, or pathway owner is unclear.
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Preparation
Scheduling, medication instructions, or test preparation prevent a valid next step.
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Access
Distance, language, disability accommodation, or benefit design blocks completion.
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Specialist capacity
Nutrition, motility, pharmacy, behavioral health, or procedural support is unavailable when needed.
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Result closure
The result does not return to the patient, referring team, or named follow-up owner.
Source and denominator: Not applicable; this is a qualitative cause-and-effect diagram. The branches synthesize evidence on recognition, access, testing, stigma, continuity, and procedure-selection variation. Evidence: [12], [18], [19], [20]
Evidence boundary: The branches are not ranked. A Pareto chart requires comparable local failure counts and a complete pathway denominator before causes can be ordered.
Measure the patient experience beyond a symptom score
Patient experience is not a soft companion to clinical performance. It is information about whether the service works. Gastroparesis may affect eating, hydration, sleep, work, school, caregiving, social participation, and the ability to plan a day. A 2026 online study described associations among gastrointestinal symptoms, fatigue, cognitive complaints, distress, and quality of life. Its self-selected, predominantly female sample and cross-sectional design prevent causal or population-wide claims. [5] The finding still supports a broader assessment of function.
Oral-health survey findings and stigma interviews reinforce the same point. [11], [19] If the service measures only a diagnostic test and encounter volume, it may miss dental concerns, participation limits, emotional burden, or communication harms that influence whether the patient can use the care plan.
Executives can ask teams to choose a concise, validated patient-reported approach appropriate to their setting and population. The measurement set might include symptoms, daily function, fatigue, confidence in the plan, communication, and care burden. It should be short enough to use and linked to a response. Collecting distress or nutrition-risk information without a defined escalation pathway can create a new form of nonresponse.
The organization should separate patient-reported outcomes from patient-reported experience. Outcomes describe health status or function. Experience describes how care was delivered, including access, respect, clarity, coordination, and trust. Both matter, but they answer different questions. Neither should be substituted for objective diagnostic standards.
Measurement should also recognize the limits of averages. A stable system mean can conceal a subgroup with long waits, repeated acute-care use, or poor result closure. Stratification and narrative review help leaders see where the pathway works unevenly. Patient stories can illustrate the nature of a failure, but they should not be presented as invented testimonials or as proof of population frequency.
Assign operating ownership from first presentation through durable follow-through
An accountable gastroparesis pathway needs an executive sponsor, a clinical owner, an operational owner, and clearly assigned contributors. The sponsor removes cross-service barriers and ensures that the work competes for attention with other priorities. The clinical owner maintains the diagnostic and treatment framework. The operational owner monitors flow, staffing, handoffs, and measures. Contributors include the services that perform, receive, or close each step.
A practical ownership map can include:
| Pathway responsibility | Accountable function | Required proof of completion |
|---|---|---|
| Entry and recognition | Primary care, ambulatory specialty, emergency, or inpatient service | Documented next step and urgency level |
| Diagnostic preparation | Referring team, pharmacy, diagnostic service, and scheduling | Accessible instructions, medication questions routed, appointment status visible |
| Objective testing | Diagnostic service with medical oversight | Protocol completed or exception documented |
| Result closure | Ordering or designated clinical team | Result communicated, interpretation documented, next step assigned |
| Nutrition and hydration risk | Nursing, dietetics, and responsible clinician | Screen acted on, referral or escalation status visible |
| Medication safety | Pharmacy and responsible prescriber | Reconciliation completed and concerns resolved or escalated |
| Diabetes coordination | Endocrinology, primary care, and gastroenterology as applicable | Shared plan and follow-up owner documented |
| Acute-care transition | Emergency or inpatient team and receiving ambulatory service | Handoff accepted, contact or appointment status tracked |
| Complex-case review | Multidisciplinary clinical team | Integrated plan, decision rationale, and owner for reassessment |
| Experience and equity | Operational owner with patient-experience and analytics teams | Stratified review and documented response to gaps |
Technology should support this map without becoming the strategy. Referral templates can prompt required information. Order sets can link to preparation guidance. Work queues can identify incomplete tests and unacknowledged results. Shared care plans can reduce repetition. Dashboards can surface elapsed time and open loops. None of these tools replaces a person or team with authority to act.
Capacity planning should follow the route. An awareness campaign may increase questions and referrals. If diagnostic slots, specialist access, dietitian appointments, pharmacy support, or navigation time do not grow with demand, communication can lengthen the queue it promises to solve. Leaders should estimate expected demand, identify the limiting step, and define an alternative route before promoting a public call to action.
Governance should also specify exception management. A standard pathway will encounter patients who cannot complete a test as planned, live far from a testing site, need language or disability accommodations, have severe nutrition concerns, or receive conflicting recommendations. An exception route should make these needs visible and route them to qualified review rather than allowing them to become silent attrition.
Research and innovation belong within governance, too. The ClinicalTrials.gov analysis shows that registered studies vary and that registry status may be incomplete. [6] Academic systems can consider research referral when appropriate, but public communication should distinguish research participation from established care and should never imply guaranteed access or benefit. Innovation review should include evidence quality, selection criteria, equity, informed consent, follow-up, and outcome domains.
For refractory care, one endpoint is rarely sufficient. The 2026 surgical cohort examined glycemic and utilization outcomes among adults with diabetes, while the severe-malnutrition series followed oral intake after jejunostomy placement. [4], [8] Because both are observational, leaders should not use them to promise an outcome. They do support a governance principle: evaluate symptom burden, nutrition, glycemic status when applicable, function, experience, emergency use, hospitalization, complications, and durable follow-through together.
Figure 4. Operating-system diagram
Four accountable interfaces around one continuous care route
A communicated result, usable plan, and named escalation route
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Recognition and acute care
Capture persistent symptoms, nutrition risk, medication exposure, and open loops.
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Gastroenterology and diagnostics
Own differential review, standardized testing, interpretation, and next-state decisions.
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Nutrition and medication support
Coordinate dietitian access, hydration, glycemic context, reconciliation, and escalation.
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Navigation and follow-through
Close results, connect ambulatory care, address barriers, and monitor experience and function.
Source and denominator: Not applicable; this is a qualitative operating-system diagram. The interfaces synthesize evidence on diagnosis, nutrition, medication safety, acute-care use, continuity, and patient experience. Evidence: [1], [2], [3], [10], [15], [18], [19]
Evidence boundary: The diagram assigns operating functions, not a universal staffing model or patient-specific treatment sequence.
Build a decision-grade scorecard
Campaign reach is not a care outcome. Website views, social impressions, event attendance, and referral volume can describe attention, but they do not show whether people reached diagnosis, received support, or completed follow-up. A decision-grade scorecard should connect awareness to pathway reliability.
Leaders can organize measures across eight domains:
| Domain | Proposed measure | Numerator and denominator | Likely owner | Guardrail |
|---|---|---|---|---|
| Diagnostic completion | Eligible referrals completing the locally defined objective diagnostic route | Completed routes divided by eligible referrals entering the route | Clinical and diagnostic-service owners | Validate eligibility and exclusion definitions before comparison |
| Result closure | Completed tests with documented communication, interpretation, plan, and owner | Closed results divided by completed tests | Ordering service | Do not count an auto-released result alone as completed communication |
| Nutrition safety | Qualifying patients receiving timely nutrition-risk review and action | Reviews with documented action divided by qualifying patients | Nursing and dietetics | Local clinicians must define qualifying risk and response intervals |
| Medication safety | Relevant pathway encounters with documented reconciliation and resolution or escalation | Completed reviews divided by relevant encounters | Pharmacy and responsible prescriber | Measure the process, not adherence to one medication choice |
| Continuity | Qualifying acute-care discharges with accepted follow-up and completed contact | Completed contacts divided by qualifying discharges | Transition and ambulatory teams | Separate unreachable patients from system scheduling failures while learning from both |
| Experience | Patients reporting clear, respectful, coordinated care | Favorable responses divided by respondents, paired with narrative review | Patient-experience and pathway owners | Report response rate and avoid treating silence as satisfaction |
| Equity | Difference in pathway measures across defined patient groups | Each core measure stratified by validated demographic and access fields | Analytics and equity leaders | Review sample size, missingness, and privacy before interpretation |
| Acute-use learning | Repeat emergency or hospital use followed by pathway review | Reviewed qualifying returns divided by qualifying returns | Acute-care and ambulatory owners | Use as a learning measure, not a label of inappropriate use |
Each measure needs a precise definition, data source, accountable owner, review cadence, and escalation threshold. The organization should establish a baseline before setting improvement targets. It should also record exclusions, missing data, and patient choice so that the dashboard does not reward superficial closure.
The scorecard should distinguish reach, access, reliability, resolution, experience, and equity:
- Reach asks whether intended audiences received understandable information.
- Access asks whether patients entered the appropriate pathway.
- Reliability asks whether required steps occurred as designed.
- Resolution asks whether the result and next step were completed, not merely ordered.
- Experience asks whether care was respectful, clear, and usable.
- Equity asks whether performance differs across groups or access conditions.
Resource-use studies help explain why continuity belongs on the dashboard. Claims and health-system analyses associate gastroparesis with sustained service use, but they cannot reveal the appropriateness or quality of each encounter. [13], [15] The right response is not a blunt utilization-reduction target. It is to identify open loops, improve ambulatory access, and review repeat use alongside patient safety and experience.
Hospitalization data should be stratified rather than pooled into a single average. [17] Procedure-selection data should prompt review of referral, authorization, geography, and selection processes, without declaring inequity from administrative associations alone. [20] Patient-reported measures should be interpreted within the limits of their samples. [5], [11], [19] These guardrails make the scorecard more trustworthy.
Boards do not need every operational detail. They do need a clear account of whether the pathway is defined, whether open loops are declining, whether high-risk needs are acted on, whether differences across groups are understood, and whether capacity matches public commitments. A quarterly board or quality-committee view can summarize these domains while clinical and operational teams review process detail more often.
Figure 5. Structured data table
Minimum definitions for a gastroparesis pathway scorecard
| Measure | Operational definition | Denominator | Accountable owner | Review cadence |
|---|---|---|---|---|
| Diagnostic closure | Completed objective test with interpreted result, communication, and documented next step | All patients for whom objective gastric-emptying testing is ordered | Gastroenterology and diagnostic-services leads | Monthly |
| Nutrition-risk response | Patients meeting the approved nutrition-risk trigger who receive assessment or documented escalation | All patients meeting the locally approved trigger | Nutrition and pathway owner | Monthly |
| Medication review | Relevant transitions with clinician-led medication reconciliation and documented disposition | All pathway encounters requiring medication review under the approved standard | Pharmacy and clinical owner | Monthly |
| Acute-care continuity | Emergency or inpatient episodes with an accepted ambulatory destination and completed handoff | All qualifying acute-care episodes | Hospital and ambulatory co-owners | Monthly |
| Patient experience and equity | Understanding, dignity, function, delay, and completion stratified by validated access factors | All respondents or pathway participants meeting each measure definition | Experience, quality, and equity leads | Quarterly |
Source and denominator: Each row specifies its own local denominator; no external benchmark values are supplied. The table translates evidence on diagnosis, nutrition, medication safety, continuity, experience, and equity into proposed governance definitions. Evidence: [1], [10], [12], [15], [18], [19]
Evidence boundary: These are proposed operational definitions, not measured results. Leaders must validate exclusions, data quality, thresholds, and stratifiers before use.
Connect public communication to a real destination
Gastroparesis Awareness Month communication should tell the truth about both the condition and the health system's response. Public messages can acknowledge that symptoms may be burdensome and that diagnosis requires appropriate evaluation. They should avoid presenting symptoms alone as proof of gastroparesis, promoting one diet as universally effective, directing medication changes, or implying that one procedure is right for everyone. [1], [2], [3], [16], [18]
Every call to action needs a usable destination. If the message says “talk with your care team,” the organization should ensure that primary-care and ambulatory staff know how to route the question. If it invites referrals, the referral pathway should have criteria, capacity, and status communication. If it names nutrition support, leaders should confirm that the service exists and can accept demand. If it mentions research, it should distinguish eligibility screening from enrollment and enrollment from benefit. [6]
Communication should be available in relevant languages and accessible formats. It should use person-centered wording, describe uncertainty without dismissal, and avoid dramatic imagery that turns illness into spectacle. Generated editorial images should be labeled as illustrative and should not be presented as patients, employees, research participants, or proof of outcomes.
The strongest awareness message is an operating promise the organization can keep: We will listen, follow a defined route, explain results, address safety concerns, and tell you who owns the next step.
A 90-day executive agenda
The first 90 days should establish control of the pathway rather than attempt to solve every clinical and access issue at once. Leaders can use three stages: see the current system, standardize the route, then run and learn.

Days 1 through 30: map the route and establish a baseline
Name accountable leaders. Assign an executive sponsor, clinical owner, and operational owner. Identify the service representatives and patient partners needed to map the route.
Define the population for measurement. Agree on how the organization will identify patients entering the pathway, completed diagnoses, relevant acute-care encounters, and exclusions. Document coding and data limitations before interpreting baseline results.
Map the current state. Trace entry from primary care, specialty clinics, emergency care, and hospital discharge through referral, preparation, objective testing, result communication, nutrition and medication review, and follow-up. Include what happens when a step is missed or cannot be completed.
Audit open loops. Sample referrals that never reached consultation, tests that were ordered but not completed, completed tests without documented result closure, and discharges without accepted follow-up. Review the record and, where appropriate, patient experience to understand why.
Review access and capacity. Measure wait times and available slots for gastroenterology, gastric-emptying testing, dietetics, pharmacy support, diabetes coordination, and navigation. Identify language, disability, transportation, digital, geography, and benefit barriers.
Establish safety escalation. Confirm where staff route urgent nutrition, hydration, glycemic, medication, or acute symptom concerns. The operating map should point to qualified clinical review, not attempt to replace it.
Create a communication hold point. Before publishing new campaign calls to action, confirm that the destination, staffing, instructions, and response expectations are real.
Days 31 through 60: standardize and test the pathway
Approve the diagnostic route. Align referral criteria, obstruction-exclusion documentation, medication questions, preparation instructions, objective-testing protocol, result interpretation, and closure expectations with current guidance and local medical oversight. [1], [18]
Build the first-response bundle. Add a locally defined process for nutrition and hydration risk, medication reconciliation, diabetes coordination when applicable, and referral or escalation. Keep clinical choices individualized and avoid a universal diet or medication instruction. [2], [3], [16], [18]
Assign a navigator or coordinating function. Give the role access to referral, scheduling, test, result, and follow-up status. Define coverage, response intervals, and authority to escalate an incomplete handoff.
Create acute-care transition elements. Standardize the minimum information that follows a qualifying emergency or inpatient encounter, including medication reconciliation, relevant nutrition concerns, pending results, accepting service, and follow-up task.
Design for access. Test patient instructions with language-access, disability-access, and patient-experience teams. Offer alternatives to portal-only communication and define when remote follow-up is appropriate.
Train for respectful uncertainty. Use brief scenarios to help staff acknowledge symptoms, avoid blame, explain what a test can establish, and name the next step. Include safeguards against attributing physical symptoms to psychiatric diagnoses. [9], [19]
Pilot with a manageable cohort. Start in one referral route, clinic, or transition pathway where ownership is clear. Track exceptions rather than hiding them, because exceptions show where the standard does not fit real conditions.
Days 61 through 90: run, measure, and govern
Launch the core dashboard. Begin with a small set of validated measures: diagnostic completion, result closure, nutrition action, medication reconciliation, transition completion, experience, and stratified access. Add measures only when there is an owner who can respond.
Review every unresolved handoff in the pilot. Classify the source of failure, such as recognition, referral information, scheduling, preparation, transportation, language or disability access, capacity, result communication, benefit design, or unclear ownership. Do not rank causes by frequency until local data are complete enough to support ranking.
Hold the first multidisciplinary review. Examine a small set of complex or refractory pathways with patient-specific clinical oversight. Look across symptoms, nutrition, glycemic concerns when applicable, medication safety, function, experience, acute use, and follow-through. [4], [8]
Test public communication against operations. Confirm that every published call to action reaches a staffed destination and that web, phone, referral, and accessibility routes agree.
Report to executive governance. Present the baseline, early pilot performance, open risks, capacity constraint, equity questions, patient feedback, and the next 90-day commitment. Keep campaign metrics separate from completed-care metrics.
Decide what to scale. Expand only the elements that have clear ownership, usable workflows, and evidence of completion. Correct the limiting step before increasing referral demand.
At day 90, success is not a perfect pathway. It is executive control: named owners, a defined route, visible open loops, validated measures, a patient-informed improvement process, and a commitment to continue after August.
Figure 6. Implementation timeline
Proposed 90-day sequence for diagnostic and continuity control
| Workstream | Days 1–30 | Days 31–60 | Days 61–90 |
|---|---|---|---|
| Current-state route | Map entry, testing, and open loops | Validate with patients and teams | Maintain issue log |
| Diagnostic standard | Define requirements and owners | Test preparation and result closure | Approve and monitor |
| Nutrition and medication response | Define triggers and escalation | Pilot coordinated response | Review exceptions |
| Measurement and governance | Define denominators | Establish baseline | Report and assign corrective work |
Source and denominator: Not applicable; the cells show planned work periods rather than measured outcomes. The sequence operationalizes the article's 30-, 60-, and 90-day agenda. Evidence: [1], [2], [10], [12], [15], [18]
Evidence boundary: This is a proposed administrative sequence, not a tested intervention or promised performance result.
The leadership standard after August
Gastroparesis Awareness Month should leave behind more than education. It should leave a stronger care system for people whose symptoms can be difficult to name, diagnose, and manage across settings.
The executive standard is not certainty in every case. It is disciplined follow-through despite uncertainty. Symptoms are heard without becoming an automatic diagnosis. Objective testing is standardized and completed when appropriate. Nutrition, hydration, glycemic, medication, oral-health, and psychosocial needs reach qualified review. Acute-care encounters connect back to longitudinal care. Patient experience and equity inform decisions. Results are communicated, and every next step has an owner.
Research limitations should sharpen this work, not weaken it. Dietary studies remain small and heterogeneous. Several utilization and procedure studies are observational. Patient-experience studies use limited samples. Registry and administrative data cannot explain every pathway. [2], [4], [5], [6], [8], [11], [13], [15], [16], [17], [19], [20] These limits call for honest public language, careful local measurement, and learning that does not overstate causation.
For the CEO, COO, CMO, CNO, CFO, and board, the shared question is whether organizational promises match operating capacity. For clinical and operational teams, the question is whether the patient can see the route and complete it. For patients and caregivers, the question is simpler: Will someone listen, explain what comes next, and stay accountable until the handoff is closed?
That is the year-round work behind this observance.
Authoritative observance resources
The International Foundation for Gastrointestinal Disorders documents Gastroparesis Awareness Month and its 2026 “More Than Invisible” campaign. These links identify the observance and organizer campaign. The healthcare and operating claims in this article are supported by the scholarly references below.
Related resources
- IBS Awareness Month 2026: Replace Diagnostic Drift with a Consistent Care Route offers a related operating lens on diagnostic clarity, individualized care, handoffs, and follow-up while keeping the two conditions distinct.
- Chronic Disease Awareness Day 2026: Make Access and Follow-Through Visible extends the discussion of longitudinal ownership, recurring symptoms, escalation, and continuity.
- National Nutrition Month 2025: Leveraging Digital Health to Reduce Food Insecurity provides broader context for dietitian integration and nutrition access without replacing gastroparesis-specific evidence.
- Patient Experience Week 2026: Turn Awareness into an Accountable Care Route examines patient listening, communication, dignity, and visible follow-through.
Scholarly references
- Camilleri M. Gastroparesis: a review. JAMA. 2026;336(7):587-602. doi:10.1001/jama.2026.12181
- Fagan GP, Rabheru R, Bear DE, Lomer MCE. A scoping review of dietary management for nondiabetic gastroparesis: evidence limitations and research gaps. Journal of the Academy of Nutrition and Dietetics. 2026;126(8):156302. doi:10.1016/j.jand.2026.156302
- Niu C, Sun K, Zhang J, et al. Gastrointestinal and hepatobiliary safety of glucagon-like peptide-1 receptor agonists in patients with type 2 diabetes. American Journal of Gastroenterology. 2026;121(7):1762-1771. doi:10.14309/ajg.0000000000003760
- Sadda VR, Verma R, Aly AE, Zheng P, Ayazi S. Glycemic control and diabetes outcomes after surgical therapy for diabetic gastroparesis. JAMA Surgery. 2026;161(7):719-726. doi:10.1001/jamasurg.2026.1593
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- Alattar H, Dabit M, Desouza M, Filicori F, Dunst CM. Surgical management of severe refractory gastroparesis: outcomes of jejunostomy tube placement. Surgical Endoscopy. 2025;39(7):4300-4305. doi:10.1007/s00464-025-11735-z
- Sachdeva K, Raza D, Dhaliwal LS, et al. The influence of psychiatric factors on health-care resource utilization in patients with gastroparesis: a national population-based study. Gastro Hep Advances. 2025;4(5):100620. doi:10.1016/j.gastha.2025.100620
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