Lisa Boesen is a Houston-based speaker, author, facilitator, coach and founder of Creating Compassionate Connections ™. She has over 35 years of clinical, management and human resources expertise including recruitment, talent development, performance improvement and workforce development through the Institute for Healthcare Improvement initiatives. As a student of compassion, she researches the impact and importance of compassion on relationships, organizational culture and the customer experience. Lisa enjoys membership and has held leadership positions in multiple healthcare and human resources professional organizations. She holds a Masters in Organizational Management, is a Certified Human Resources Professional, certified MBTI practitioner, certified facilitator and a Certified Compassion Fatigue Specialist. She has been featured in Advance Magazine, Medical Office Today, Mainstreet, Careerbuilders,The Ladders, and ICU Medicine.

• University of Phoenix - MAOM
• Augusta State University - B.A., English