Using The Baldrige Criteria To Improve Your Organization’s Performance and Quality
Course Feature
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Course Code Not offered for this course
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Duration 1.5 Hours
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Course Type Short Course
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Classes Days One Day Class
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Campus Class will be held at Swedish American Hospital in Rockford, Illinois, United States
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Min Qualifications Open to Healthcare Professionals
COURSE RELATED MATERIALS
Class Description
Using The Baldrige Criteria To Improve Your Organization’s Performance and Quality: The Baldrige National Quality Award was developed in 1987 to enhance the competitiveness of U.S. businesses. Its scope was since expanded to healthcare and education organizations in 1999 and to nonprofit/government organizations in 2005. The award recognizes achievements in quality and business performance and is based on a strong framework of organizational excellence. The Baldrige Criteria are flexible enough to encompass a wide variety of methodologies in supporting quality and performance excellence. State, local and regional Baldrige-based award programs use the Baldrge Criteria to advance improvement in their states and regions. These programs help many local organizations start or continue their performance journey. Many Malcolm Baldrige National Quality Award recipients were former state quality award winners. Join Central Illinois American College of Healthcare Executives and Darcy Davidsmeyer, Tim Ols, FACHE, Christian Ray, Julia Swanson and Greg Wahlstrom for this 90-minute presentation, including Q&A, to performance and quality strategies to thrive in an competitive industry.
With this webinar, you will gain insight and tactics to:
- Key motivation to begin the Baldrige journey
- Understanding the elements of the Baldrige Criteria
- Reasons to use the Baldrige Criteria for organizational improvement
- The critical role of organizational champions
- Applying for the reward compared to using the framework solely for organizational improvement
- Challenges of the award application process
- Lessons learned from the self-assessment and implementation of change
- How to use the framework and maintain improvement in the long term
Facilitators:
Darcy Davidsmeyer, President & CEO, Illinois Performance Excellence
Tim Ols, FACHE, MBA, Presdient & CEO, Sarah Bush Lincoln Health System
Christian Ray, MBA, MS, System Manager, Process Improvement & Innovation, SSM Healthcare
Julia Swanson, MHSA, Vice President, Performance Improvement & Analytics, Henry Ford Health System
Greg Wahlstrom, MBA, HCM, President & CEO, The Healthcare Executive
Organizations:
Central Illinois Chapter of ACHE
Swedish American Hospital
Illinois Performance Excellence
Sarah Bush Lincoln Health System
SSM Healthcare
Henry Ford Health System
The Healthcare Executive