Facilitators

Anne Grill

Anne Grill

Press Ganey Associates, Inc., Patient Experience Advisor

Shawn Arneson

Shawn Arneson

University of Wisconsin Health System, Director of Guest Services

Sharon Whelan

Sharon Whelan

Swedish American Health System, Director Patient Advocacy & Holistic Health Services

Shawn Zierke

Shawn Zierke, MPH

ICPHA Iowa Counties Public Health Association, Executive Director

Dave Rahija

Dave Rahija, FACHE

NorthShore University Health System, Glenbrook Hospital, Vice President of Operations

Rick Beckler

Rick Beckler

Hospital Sisters Health System, Director, Environment